FAQ

Currently, the NJVS™ provides comprehensive (full year), credit recovery (accelerated year) and semester (16 week) courses for grades 6-12. Our goal is to expand our course catalog from middle and high school courses to a full K-12 online curriculum. 

All courses are completely asynchronous and can be completed anytime, anywhere, on any internet-connected device. There are no regularly scheduled class meeting times. However, while our teachers are primarily facilitators of course content and work diligently to provide feedback, updates, and support for students, they are also available for live virtual help on an as-needed basis

As long as an internet connection is available – our courses are at students’ fingertips 24/7. We recommend students allocate at least three hours a day to each course for optimal success in the program. 

Please ensure the vacation destination has internet access. If you are traveling outside of the United States, be advised you may experience connectivity issues on NJVS™ website, partner sites, and courses. This is dependent on the country’s internet access policies. 

Yes – parents and/or guardians have access to the portal to track your student’s progress! Students are prompted in the application process to input parent/guardian information. An account will be created so the parent/guardian can view the student’s grades and attendance. 

For specific information regarding homeschooling, please consult the New Jersey Department of Education’s website. After reviewing the information, should you decide to use the NJVS™ for online content for your child, please see our Course Catalog to determine which courses are right for your child. 

If you would like to discuss this option further and learn more about our platform, please feel free to reach out to njvs@moesc.org.  

NJVS Core Comprehensive courses are reviewed annually for NCAA approval. Feel free to verify with our office prior to registering to ensure the core comprehensive course will be NCAA approved.

To have your NJVS transcript sent to the NCAA, please do the following:

• Add NJVS to your account as one of your high schools
• Upon completion of your course(s), contact NJVS by phone (732-695-7800) or by submitting a support ticket indicating you have finished and would like your transcript sent to the NCAA

Please note: When contacting NJVS, please have the following information ready, or include it in your support ticket:

• First and Last Name
• NCAA ID #
• NJVS ID #

To create an account, begin by clicking Login in the header at the top of this page. Once you access the NJVS portal, click Apply Now. Enter all the student information in the fields and click Submit. A pop-up message will display with your username. Please make note of it.  

Important: After submitting the application, please check the email address provided for an activation email from noreply-njvs@moesc.org. You must click the link in the email to activate your account. If you did not receive the email, please check your Spam and Junk folders. 

You can fill out your application after you have created and logged in with your username and password on the go.njvs.org site. 

We strongly recommend you use a desktop or laptop computer to fill out the application. 

The application can be found by logging in and clicking Create Application on the left side of you screen. 

To register/enroll for an NJVS™ course begin by visiting the New Jersey Virtual School portal homepage and submitting the application. 

Click Apply Now to the right of the log in menu. Fill out the form using the student’s information. Please use different email addresses for the student and the parent/guardian accounts. After you click Submit, the student username will be displayed – take note of the username.  

The next screen is the full application. Fill in the required fields (marked with an asterisk). After you click Submit a message will appear stating the application has been successfully submitted. Log out and back in using the student’s account.  

Now you may request enrollment in a course.  

After successfully submitting the NJVS™ application (see above FAQ) and creating your account, you may access the portal and begin to enroll in courses. If you’ve just submitted your application, please log out and back into the NJVS portal using the student’s account information.  

Click Academic Info and then choose Request a Course. From there find the intended course and click the plus sign (+) to choose it. For preferred term, enter Fall 2020 and click Request Course. 

Next, click Ledger and Pay Due toward the bottom of the menu. Note: You will not be enrolled unless you make a full payment. The student can start the course the morning after the payment is made.  

Our online ticketing and chat system provides technical support 7 days a week. There you’ll find tips to solve common technical inquiries and for further assistance, submit a ticket to our team!  

On our registration system homepage, click Forgot Password. A window will appear which will prompt you to enter either the email address associated with your account OR your username.

An email with a link to reset your password will be sent to the email on file. If you do not receive the email, please check your Spam and Junk folders. The email will be coming from:  donotreply@bocavox.com.

If you do not see a Launch Course button, this usually indicates you are logged in as a parent/guardian. Look at the top right corner of your screen, you should see Student.

If you see Guardian, you have not logged in with the correct account. 

When creating an account, you may receive the above error message if you used an email address already in our system. Please go back to the log in page and click Forgot Username. Enter the email address you used on the Create Account page that resulted in the error. 

Note: If you do not receive the email to reset your password, please check your Spam or Junk folders. The email will be from: donotreply@bocavox.com 

Prior to dropping your course, please review the refund policy. After reviewing the policy, to drop a course, please submit the request by opening a support ticket.